Privacy Policy

Welcome to Narayani View Resort. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy applies to all visitors, guests, and users who access our website, make room reservations, contact our support team, or use any services offered through Narayani View Resort.

We may collect the following categories of information when you use our website or make a reservation:

• Personal Information: Full name, phone number, email address, nationality, and address.
• Booking Information: Check-in and check-out dates, room preferences, guest details, and booking requests.
• Technical Information: IP address, browser type, device information, operating system, and website usage data.

The information we collect is used for legitimate business and operational purposes, including:

• Processing and managing room reservations.
• Confirming bookings and communicating reservation updates.
• Providing customer support and responding to inquiries.
• Improving website performance, user experience, and services.
• Maintaining security, preventing fraud, and complying with legal obligations.
• Sending promotional offers or updates when permitted by law.

Narayani View Resort takes reasonable security measures to protect your reservation details and personal information submitted through our website.

We use secure technologies and trusted hosting infrastructure to help protect booking requests, communication records, and customer data from unauthorized access or misuse.

Since our website currently supports room reservation requests only and does not process online payments directly, we do not collect or store sensitive payment card information on our servers.

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance your browsing experience.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features and booking functionality.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared when necessary for legitimate operational or legal purposes, including:

• With authorized staff members responsible for reservation management and customer support.
• When required by applicable laws, legal processes, or government authorities.
• To protect the safety, rights, property, and operations of Narayani View Resort and its guests.

We retain personal information only for as long as necessary to fulfill booking services, comply with legal obligations, resolve disputes, and maintain operational records.

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of promotional communications.
• Request information regarding how your data is processed.

Our website may contain links or integrations with third-party services such as maps, social media platforms, analytics tools, or external booking platforms.

We are not responsible for the privacy practices or content of external websites and third-party services. Users are encouraged to review their respective privacy policies separately.

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online platform can guarantee absolute security.

Narayani View Resort may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with the revised effective date.